absolutley disappointing. my room had hair everywhere, and quite frankly, I thought I would at least receive a complimentary upgrade for my troubles. Oh, and the pool area was a total disaster. utterly dim with no lighting. considering the price, I woudl ve expected a bit more than this mediocrity.

8/10

Room was huge, like a Texas ranch! Staff treated us like family, even stopped maintenance for our baby’s nap. Breakfast was a feast with yummy pho, but I reckon the pool could use some more sun time. Loved how the washer dryer saved us a trip to the laundromat.

Make sure to ask about the washing machine. it's great for keeping clothes fresh during your stay.

The room was spacious and clean, but the gym was too warm for a workout.

I adored my spacious apartment with a lovely garden view. The pool area was delightful and perfect for lounging after a long day. The staff were attentive, ensuring I had everything I needed for a fabulous stay.

The restaurant’s food could win awards for its impressive ability to be utterly forgettable. Trying to find an ATM nearby felt like a treasure hunt—without the treasure, of course!

This place suits me perfectly with excellent amenities like wi-fi, a fitness center, and a delightful restaurant. During my first stay, the staff helped me with heavy baggage. I highly recommend trying the buffet breakfast. it's a great way to start your day! I’m definitely coming back for a romantic escape.

I had a fantastic time with a spacious, clean studio and a lovely gym and pool area. Although breakfast was basic, I enjoyed bringing my food back to the room. Definitely would stay again!

a peaceful retreat with stunning lake views and kind staff make elegant suites westlake a great choice for families

Wonderful staff served as our comfort during the stay. Spectacular lake views made our experience magical. Spacious rooms and great amenities ensured our family felt at home, even during illness.

elegant suites westlake felt like home for our 2-night stay. the two-bedroom apartment was clean and comfortable, with a washing machine and dryer that were super handy. the breakfast was great, and we loved the attentive staff who even gave us a gift when we left. it is located close to west lake, making it easy to explore the area.

totally recommend

excellent stay , but minor cleanliness issues

The staff were remarkably attentive and proactive, always ready to assist with any request. We appreciated the spaciousness and comfort of our two-bedroom apartment, which was perfect for our family. The pool area offered a lovely garden view, providing a relaxing escape from the busy city. Overall, we found solace in the hotel's peaceful environment, far removed from the chaos of the center.

We encountered some minor cleanliness issues in our apartment.

Would recommend for a speedy visit

Spacious room, convenient amenities, the breakfast options included delicious pho that enhanced my morning, and I appreciated the nearby ATM facility making it easy to access cash during my stay.

Totally satisfied

I thoroughly enjoyed my stay at Elegant Suites Westlake. The spacious one-bedroom apartment had a modern kitchen, pool area, and a lovely garden view. The staff were attentive and helpful, creating a warm and welcoming atmosphere throughout the hotel.

Dining options were limited.